Think Like an Impact Player

9 Lessons • 51m • Liz Wiseman

Think Like an Impact Player

To enhance professional fulfillment, Liz Wiseman advocates for becoming an impact player—delivering exceptional value and aligning efforts with organizational priorities—without sacrificing well-being, thus earning independence and credibility while avoiding burnout.
A middle-aged woman with shoulder-length blonde hair wearing a green blouse, looking directly at the camera against a plain white background.

Making an Impact at Work

Executive advisor Liz Wiseman argues that professional burnout often stems from a lack of impact rather than overwork, and in her video lesson, she explains how becoming an "impact player" can energize employees and help them avoid burnout.

Making an Impact at Work

What It Means to Be an Impact Player

In her video lesson, executive advisor Liz Wiseman explains how anyone can cultivate an "impact player" mindset—characterized by strategic collaboration and leadership—while avoiding burnout by contributing beyond their job description and seeking meaningful work opportunities.

What It Means to Be an Impact Player

Do the Job That’s Needed

To thrive in your organization, shift from a mindset of merely completing tasks to one of service by focusing on relevant priorities, collaborating beyond your immediate role, and passionately contributing to impactful work that enhances your credibility and influence.

Do the Job That’s Needed

Step Up and Step Back

To thrive in the workplace, balance leading with listening, as Liz Wiseman emphasizes that effective leadership involves stepping up when needed and stepping back to allow others to shine, ultimately fostering a collaborative environment that reduces burnout and enhances contributions.

Step Up and Step Back

Finish Stronger

In her video lesson, executive advisor Liz Wiseman emphasizes that impact players approach large projects by gaining clarity on success, inviting collaboration, and coordinating responses to obstacles, rather than rushing in or handing off responsibilities.

Finish Stronger

Ask and Adjust

To become impact players in the professional realm, shift focus from seeking personal validation to understanding how your work meets organizational needs, and actively seek specific feedback while demonstrating adaptability through learning behaviors, advises executive advisor Liz Wiseman.

Ask and Adjust

Make Work Light

Executive advisor Liz Wiseman emphasizes the importance of balancing optimism and realism in the workplace, advocating for strategies that reduce friction and drama, enabling teams to advance projects efficiently while avoiding unnecessary burdens.

Make Work Light

Earn Independence

To avoid micromanagement and foster independence, executive advisor Liz Wiseman encourages workers to embrace self-management by proactively identifying and executing productive next steps, positioning themselves as extensions of their managers rather than dependents.

Earn Independence

Four Steps for Building a High-Impact Team

To cultivate a team of impact players, leaders must encourage risk-taking, create a psychologically safe environment, and actively recruit individuals who are comfortable with ambiguity, confident in problem-solving, and eager to learn and grow.

Four Steps for Building a High-Impact Team

Most people want to feel like they’re doing a good job at work. But to really boost a sense of professional purpose and fulfillment, Liz Wiseman suggests enhancing a job well done by becoming an impact player. Impact players don’t necessarily do more work than others nor do they forgo their own well-being. Yet, they do consistently deliver work of exceptional value and strategically align their efforts with the priorities that energize their organization. In this way, they earn independence, gain credibility, and avoid burnout.

Learning Objectives

  • Demonstrate leadership in attitude and initiative.
  • Build influence and credibility through a mindset of service.
  • Adapt and practice learning behaviors.
  • Streamline communication and close feedback loops.
  • Be self-managing and earn self-direction.