Master the Art of Influence

Recognize the 4 Entry Points for Learning
Humans learn differently throughout life, and by recognizing four inquiry styles—Analytic, Procedural, Relational, and Innovative—we can better understand others' perspectives and improve communication, especially during disagreements or distrust.

Three Types of Questions for Helping People Do Amazing Things Together
Relational intelligence hinges on using and interpreting various question types—shadow, open, and bridging questions—to foster connections and understanding, while leaders should cultivate self-awareness and recognize the unique inquiry styles of their team members to enhance collaboration and value.

Bridge Inquiry Styles to Achieve Connection Quickly
To quickly connect with someone new, understand your own inquiry style, listen to the other person's perspective, and find common ground to ensure both parties feel heard and valued.

Conversational Moves for Engaging Your Team in Creative Collaboration
Managers and leaders must foster team agility by creating an authentic, structured environment that encourages open dialogue, shared goals, and critical analysis, while also helping team members navigate uncertainty and build resilience through collaboration and creative problem-solving.

This class delves into the intricacies of human learning and communication, emphasizing the importance of understanding different inquiry styles. Angie McArthur introduces four distinct styles—Analytic, Procedural, Relational, and Innovative—each defined by unique questioning tendencies. By recognizing these styles, participants can enhance their communication effectiveness and foster deeper connections. The course also highlights the significance of question types, such as shadow, open, and bridging questions, which can either create barriers or build bridges in relationships. Leaders are encouraged to cultivate self-awareness and empathy, treating the shadow sides of inquiry styles as opportunities for growth.
In addition to McArthur’s insights, Diane Paulus brings a theatrical perspective on leadership, stressing the need for authenticity and collaboration in team dynamics. She advocates for creating an environment that balances structure with creative freedom, allowing for unexpected outcomes. By setting clear goals and fostering open discussions, leaders can inspire engagement and innovation. This class equips participants with practical strategies for navigating interpersonal dynamics, whether in long-term teams or brief encounters, ultimately transforming how they connect and collaborate with others in any setting.