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As a leader, it’s essential that you understand that the way you personally engage with AI and the way your leadership team engages with AI matters a great deal. The first thing is simply to engage. I still see too many leaders who are not even really engaging appropriately with artificial intelligence. And that’s kind of astounding given that it’s probably one of the great questions and technologies and disruptions of our time, but I do unfortunately see it.
You personally need to engage actively with this technology, and it’s not enough that you just have some basic literacy. You need to be actively using AI every single day. You need to be experimenting with new models as they come out, because only by doing that are you going to learn what the capability is as the capability continues to advance.
And then there’s the work that you need to do with your leadership team. Every leadership team in every organization should be actively using AI to support its work. Whether that’s the analytical form of AI or the generative form of AI or the reasoning form of AI, you need to be embedding the use of the technology into the normal flow of the team activity you’re engaged in. You can start with something as simple as having the system record your team meetings and give you summaries, summarizing action items. That’s often a great way to start. Get people to engage in some analytics or scenario work with it is another great way to go. But the point is to be active, to be engaged, and critically to be curious, and to promote curiosity in your team and in your organization.