Viewing Problems from All Angles

5 Lessons • 30m • Multiple Instructors

Viewing Problems from All Angles

This course on strategic empathy, led by instructors like Amaryllis Fox and Liv Boeree, teaches participants to understand opposing viewpoints through "Red Teaming," while addressing cognitive biases and emphasizing the importance of historical context, cultural awareness, and ethical decision-making in complex global issues.
Abstract illustration of an eye centered over four quadrants in blue, purple, green, and beige, with the eye composed of overlapping colored segments.

A Case Study in Strategic Empathy from Inside the CIA

The CIA's "Red Team" during the Cold War exemplified strategic empathy by encouraging high-ranking officers to role-play adversaries, fostering humility and curiosity to enhance understanding and inform leadership decisions through an unorthodox analysis of emotions and perspectives.

A Case Study in Strategic Empathy from Inside the CIA

Three Common Cognitive Pitfalls in Decision-Making

In a video, international poker champion Liv Boeree outlines three common decision-making pitfalls—confirmation bias, status quo bias, and the sunk cost fallacy—and offers strategies to counteract them for improved reasoning and outcomes.

Three Common Cognitive Pitfalls in Decision-Making

Analyze Present-Day Problems with Historical Methods

To navigate workplace challenges effectively, adopt a historian's approach by recognizing familiar patterns, critically assessing diverse perspectives, and viewing issues within a broader temporal context to maintain perspective and avoid being swayed by immediate rhetoric.

Analyze Present-Day Problems with Historical Methods

Are You Using the Lessons of European History to Predict Asia’s Future?

Cultural assumptions, often perceived as common sense, can lead to misunderstandings in international relations; thus, David Kang emphasizes the importance of questioning these biases, particularly Eurocentrism, and integrating local knowledge to better understand Asia's diverse perspectives and trends.

Are You Using the Lessons of European History to Predict Asia’s Future?

How To Factor in Your Blind Spots for Ethical Decision Making

Bazerman's bounded ethicality highlights how ordinary psychological processes can lead good people to unknowingly engage in unethical behavior, as illustrated by the Challenger tragedy, emphasizing the need for heightened awareness, firm ethical grounding, and thorough consideration of data omissions in decision-making.

How To Factor in Your Blind Spots for Ethical Decision Making

This class delves into the art of strategic empathy, emphasizing the importance of understanding opposing viewpoints to enhance decision-making and problem-solving. Instructors like Amaryllis Fox and Liv Boeree guide participants through the practice of “Red Teaming,” which involves role-playing adversaries to gain insight into their emotions and motivations. By temporarily suspending personal beliefs and embracing humility, learners can better predict adversarial moves and make informed decisions. Additionally, the course addresses cognitive biases—such as confirmation bias and the sunk cost fallacy—that can cloud judgment, encouraging students to seek diverse perspectives and challenge their assumptions.

Further enriching the curriculum, experts like Timothy Snyder and David Kang explore the significance of historical context and cultural awareness in navigating complex issues. Snyder teaches how to maintain perspective amid sensational news cycles, while Kang highlights the pitfalls of Eurocentrism in understanding global dynamics. Meanwhile, Max Bazerman’s insights into bounded ethicality reveal how ordinary psychological processes can lead to unethical decisions, as illustrated by the NASA Challenger tragedy. Collectively, these lessons underscore the necessity of empathy, critical thinking, and ethical awareness in today’s interconnected world, equipping students with the tools to navigate challenges effectively.