John Wihbey
John Wihbey is an associate professor at Northeastern University, where he is a faculty co-director of the Institute for Information, the Internet, and Democracy, and director of the AI-Media Strategies Lab (AIMES). He is the author of The Social Fact (2019) and Governing Babel (2025). Wihbey has worked in news media and served as a consultant to technology companies, foundations, and government.
In this excerpt from “Governing Babel,” John Wihbey explores how AI is reshaping online moderation by offering tools that can help human moderators, but also raises the risk of disinformation and digital chaos.