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Effective Date: January 1, 2020

Last Updated: October 10, 2025

This Privacy Policy explains how Freethink Media, Inc. (“Big Think,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our websites, including BigThink.com, use our mobile applications, subscribe to our digital products or print publications, or otherwise interact with our services (collectively, the “Services”).

We are committed to respecting your privacy and complying with applicable data protection laws, including the California Consumer Privacy Act (CCPA/CPRA), the General Data Protection Regulation (GDPR), and other U.S. state privacy laws. If you have questions, please contact us at privacy@bigthink.com.

1. INFORMATION WE COLLECT

We collect information directly from you, automatically from your device, and from third parties, as described below.

1.1. Information you provide:

  • Contact information (name, email address, billing/shipping address)
  • Account credentials (username and password)
  • Payment information (via our third-party payment processors)
  • Subscription preferences and communications with us (including emails or customer support)
  • Content you submit (e.g., comments, survey responses, or feedback)

1.2. Information collected automatically:

When you use our Services, we automatically collect:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages viewed, referring URLs, time spent)
  • Cookies and similar technologies to remember your preferences, measure traffic, and improve our Services.

1.3. Information from third parties:

We may receive information from payment processors, analytics providers, marketing partners, or your employer if you access through a corporate account.

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Provide, manage, and improve our Services;
  • Process subscriptions and payments;
  • Send confirmations, updates, and support messages;
  • Communicate about products, offers, or features;
  • Detect, prevent, and respond to fraud or misuse;
  • Comply with legal obligations and enforce our Terms of Sale.
3. HOW WE SHARE INFORMATION

We do not sell your personal information. We may share information with:

  • Service providers and vendors (payment processors, IT, analytics, fulfillment partners);
  • Affiliates and subsidiaries (including Big Think, LLC and Freethink, LLC);
  • Legal and regulatory authorities, where required by law;
  • Business transfers, such as in the event of a merger, sale, or reorganization.
4. LEGAL BASIS FOR PROCESSING (GDPR)

For users in the EEA, UK, or similar jurisdictions, we process your data based on:

  • Contract performance (subscriptions, account access);
  • Consent (marketing communications);
  • Legal obligations (tax, accounting);
  • Legitimate interests (service improvement, fraud prevention).
5. YOUR RIGHTS AND CHOICES

Depending on your location, you may have the right to:

  • Access, correct, or delete your data;
  • Object to or restrict processing;
  • Withdraw consent for marketing;
  • Request information about data sharing.

To exercise your rights, email Support@bigthink.com. We may verify your identity before processing your request.

6. DATA RETENTION

We retain data as long as necessary to provide Services, comply with laws, and resolve disputes. When no longer needed, data is securely deleted or anonymized.

7. COOKIES AND TRACKING TECHNOLOGY

We use cookies and similar tools to enable essential functionality, analyze traffic, and personalize content. You can adjust preferences in your browser or our cookie settings tool.    

8. DATA SECURITY

We use appropriate safeguards (encryption, secure storage, access controls) to protect data against loss, misuse, or unauthorized access. However, no system is completely secure.

9. INTERNATIONAL DATA TRANSFERS

Your data may be processed in the United States or other countries. Where required, we use Standard Contractual Clauses or other lawful mechanisms for such transfers.

10. CHILDREN’S PRIVACY

Our Services are not directed to children under 16. We do not knowingly collect personal data from minors.

11. CHANGES TO THIS POLICY

We may update this Policy periodically. The ‘Last Updated’ date indicates the latest revision. Continued use of Services after updates signifies acceptance.

12. CONTACT US

Freethink Media, Inc.
626 E Street NW, Suite 200
Washington, DC 20001
United States
Email: support@bigthink.com