
When you look at how Apple completely disrupted the music industry with the introduction of the iTunes digital music store back in 2001, it’s natural to ask: Which other companies or brands are capable of such wide-scale disruption? My current pick is Nespresso – and not just because I recently purchased a super-cool Nespresso Essenza espresso machine at Crate & Barrel.
Look at the structural characteristics of Apple iTunes — and it’s easy to see why Nespresso is on its way to becoming the next iTunes. Apple fundamentally created a “closed” system in which digital songs would only play on Apple devices (just try to transfer songs into or out of iTunes!); radically changed the way we think about buying music (a la carte, 1-song-at-a-time for $0.99); and created a “boutique” experience around the product ecosystem (the Apple stores with their Genius Bars and live events). On top of all that, Apple overlaid the impossible-to-define “hipness” quotient over the entire music experience.

Now, if you’ll excuse me, I’m off to brew a capsule of Arpeggio.