Alexis Ohanian didn’t treat his relationships with the media as purely transactional — and his star rose in spectacular fashion.

Even when leaders know disruption is a smart ­long-term decision, the pain of transition can produce a titanic shambles. Just ask Kodak.

Strategyzer CEO Alex Osterwalder on why entrepreneurs should take a leaf from Amazon’s innovation playbook.

“If you ask a computer, it will say, most of the time you want to either be raising or folding, right? You want to take an aggressive action or quit. I think this is a great metaphor for lots of things in real life, too.”

Welcome to The Nightcrawler — a weekly newsletter from Eric Markowitz covering tech, innovation, and long-term thinking.

MIT Sloan’s Nelson P. Repenning and Donald C. Kieffer outline their tried-and-tested solution for stubborn workflow blockages.

Welcome to The Nightcrawler — a weekly newsletter from Eric Markowitz covering tech, innovation, and long-term thinking.

“Because of the efficiency worship that we have developed in our industrial age, we are now seeing procrastination as a character flaw rather than what it is, a signal that is worth listening to.”

Harvard Kennedy School professor and author Arthur C. Brooks guides us through the give-and-take of feedback — even when it is negative.

“All information technologies up to the 21st century were organic networks based on our organic brain.”